Email Notifications Going to Spam Folder

Posted on August 08, 2018 by Andrea Holt

Please check your spam folders for your order confirmation & shipping notices with your tracking numbers. It seems like the Internet Gods have decided that the auto-notices are junk mail. This has resulted in an inordinate number of inquiries about orders being confirmed & when packages are going out. The label/tracking information should also be posting to your customer account on our web site. If you log in and check your orders, that info should be there if we've created your label. If we have not, it will still say "unfulfilled." You may need to refresh your browser to see the updates. 

We'd love to answer and explain this to everyone who writes, but the increase in inquiries is making it almost impossible for us to reply to everyone individually.