Use "10%OFF" at Checkout For a One-Time Customer Discount on Select Prints!

FAQ

ANSWERS TO CUSTOMER QUESTIONS:

We do not buy posters back or give store credit for prints you no longer want to keep. Prints can be sold on Ebay, or any number of internet poster forums.

We do not have a brick & mortar store. Our fulfillment shop is in our home art studio, and sorry, we do not accept visitors in our home.

The condition of all prints range from Very Fine to Near Mint unless otherwise stated. Screen prints may have printing anomalies.

What do all the abbreviations mean? 
Here is a partial list of abbreviations on our site:
S/N - Signed & Numbered
LE - Limited Edition
A/E - Artist Edition
A/P - Artist Proof
P/P - Printer Proof
S/E - Subscription Edition
UC - Uncut
U/U - Unnumbered/Unsigned
U/S - Unnumbered/Signed
S&D - Scratch & Dent

Handbills are not S/N unless otherwise indicated

Can clothing and blankets be shipped with posters?
Clothing, blankets, tapestries, & yoga mats are shipped separately from prints. 

Items manufactured by Vision Lab Art (clothing, yoga mats, tapestries, pillows, etc) are shipped via their fulfillment. Posters, prints, decals, blotter are shipped from Zen Dragon's fulfillment. We're 2 separate entities, even though we have both stores' products listed on the Zen Dragon Gallery site.

Will you be adding sold out prints back into the store?
We're in the process of adding small quantities of some of our older prints back into inventory from our personal archives.  These are not reprints, but are from the original editions. We're just paring back the number or prints we archived originally.

Will you be reprinting an edition?
No, we will not be reprinting any of the posters on our site. Once the available editions are gone, they are gone for good. Some of the art from some of the gig posters may show up as art prints, stickers, blotter, blankets or tapestries, but we will not reprint the gig posters themselves.

How accurate are the listings?
There are some mistakes in our product listings, and are constantly correcting those for accuracy. If something doesn't look right, drop us an email, and we'll be happy to answer any questions. 

How close to actual size are the dimensions stated in the listings?
Prints sizes are approximate. We highly recommend not pre-ordering framing materials until you have your poster in hand.

How can I find out when a new print will be available in the web store?
Subscribe to the Zen Dragon Gallery Newsletter email list to get drop and sale notices. As soon as we know details for new print releases, we'll also post that info to our blog page & all 3 of our Facebook pages. 

Zen Dragon Blog
Zen Dragon Gallery Facebook page
Zen Mystic Studio FaceBook page
Drowning Creek Studio Facebook page

We have stickers and some smaller items on our Etsy store with a more reasonable shipping charge:

Our Etsy page
Our Ebay page

Does Zen Dragon Gallery offer exchanges on print?
Because ephemera is easily damaged, we do not offer exchanges or refunds for returns on prints. 

My order was refunded/partially refunded... why?
Even though we have probably inspected prints multiple times, there has been the occasions where we thought we had a mint print available to fill an order, only to find when we pulled the print, that it was damaged somehow. If the damage is not too bad, we will likely offer to discount the print for that customer, but if it's damaged so that it affects the quality where we do not feel comfortable selling it, we will refund.

We will also refund if there has been limits set on quantity allowed per customer/per order.